This is a robust PCI compliant platform that runs
Business-to-Consumer and Business-to-Business loyalty programs. It is a very flexible tool that can adapt to the needs of clients in varied industry segments of the market.
Our web-based platform is hosted in our own PCI-certified (level 4) data center, helping us speed up the implementation process and giving the client
complete security for data protection and
business continuity.
Running on a fully web-based platform, we can process rewards
programs for any country in the world. The
data can be accessed in real-time through different channels:
- Customer Service with the CRM module
- Internet
- IVR
- Point of sale for real time redemption at a store
- A back office fulfillment system that interacts with reward vendors.
Flexibility is a key element of our system: it allows us to implement rewards programs for Business-to-Consumer, Business-to-Business, Business-to-Employees (sales force) clients, and across a wide variety of industries like supermarkets, restaurants, apparel, bookstore chains, sales personnel at retail stores, brewing industry, soft drinks and other packaged goods, pharmaceuticals, delivery services, banking services, etc.
Our Rewards Platform is composed of modules that allow us to customize it according to our clients’ specific needs and makes us able to execute a rapid implementation.
The modules that compose the CIS Rewards Platform are: